FAQ- Order Shipping
- Yes. We ship worldwide.
b. How long do I have to wait to receive my parcel?
- We ship out orders within 1 business day (same day and next day shipping).
Once shipped, wait times vary depending on your country or region and the shipping method you chose.
- Canada- 1 to 5 Business Days depending on location in proximity to Toronto, ON.
- USA- 1 to 5 Business Days
- United Kingdom- 4 to 9 Business Days (VIP) and 9 to 15 Business Days (Economy)
Worldwide- 4 to 45 Business Days depending on country and customs
- Shipping wait times are shown upfront when you pick a shipping method during the check-out process.
c. How much does shipping cost to my country?
We charge flat rate shipping. The shipping rate depends on your location and the weight of your order
- Canada- $4.99 and $6.99
- USA- $9.99
United Kingdom and Europe- $9.99 Plus local duties and taxes (may apply)
Worldwide- $14.99 Plus local duties and taxes (may apply)
- Shipping costs are shown upfront when you pick a shipping method during the check-out process.
d. How are shipping costs calculated?
- We charge flat rate shipping. The shipping rate depends on your location and the weight of your order.
e. Does my order come with a tracking number? How can I track my order?
All orders come with tracking numbers. You will receive your tracking number in the shipping conformation e-mail. You can track your order at the following websites:
- Canada – www.canadapost.ca
- USA - www.usps.com
- United Kingdom and Worldwide – www.webtrack.dhlglobalmail.com
f. How can I get cheaper shipping?
We’ve already taken into account that everybody loves the cheapest shipping rates possible and we’ve adjusted our shipping rates to reflect this. Please note that you can get FREE Shipping on order over a specific amount.
- Canada– Orders $49 and over
- USA & United Kingdom– Orders $59 and over
- Worldwide- $99 and over